FAQs
What delivery options are available at House of CB?
Standard delivery will take approximately 2-3 working days, and is free on all orders. They also offer Next Day delivery (providing that you place your order by 4:00pm the previous day) which costs £5.99. If these options don’t quite work for you, they also have Saturday delivery which will be delivered on the first Saturday after you place your order (providing that you place your order on or before Friday by 4:30pm), and costs £10.
Is there a House Of CB student discount?
Unfortunately, House Of CB student discount available currently but that doesn't mean this won't change. Keep an eye on our page and we will update our info as soon as possible.
How can I get a House Of CB influencer code?
If you are a social media influencer, there is a chance you may be able to get your hands on an influencer-specific House Of CB promo code. Get in touch with their customer service team via the Query Form stating your influencer numbers (e.g. the number of followers/likes, other brands you have worked with etc.) and you may receive an influencer promo. Please note that this is not guaranteed and each influencer is taken case-by-case.
Can I track my order from House of CB?
You'll be glad to hear that it's super easy to track your latest order! Simply log into your House of CB account, follow the on-screen instructions and enter your order information.
What payment options are available at House of CB?
At House of CB, they accept a few different types of payment options including major credit and debit cards including Visa and Mastercard.
What is the returns policy at House of CB?
If you’re not 100% happy with your purchase from House of CB, you can return it. They have a 28-day returns policy so you’ll have up to 28 days after your purchase date to return your order. All orders must be returned in their original condition, unworn, unwashed, and with all tags still intact. At House of CB, the cost of making a return is the customer’s responsibility. Once House of CB has received your return, please allow up to 2-3 working days to receive your refund.
Hints and Tips
Newsletter Offers: Stay up to date with all of the latest news and product releases at House of CB when you sign up for the House of CB newsletter using your email. When you do, you can be one of the first to know about exciting offers and promotions and help yourself start saving some serious cash!
Free Delivery: At House of CB, they offer free standard delivery with all orders. Whether you’ve got your eye on one thing or you’re placing multiple orders, you won’t have to worry about wasting money on any pesky delivery fees. So, if you’re looking for a floral mini-dress for romantic walks in the summer, a rose-patterned cream midi dress for candle-lit meals, or a charcoal knit dress as a staple in any wardrobe, don’t hesitate to place your order!
Gift Section: Whether you’ve got an upcoming birthday, something special to celebrate, or just because, make sure to check out the House of CB gift section. When you shop their gift section, you can find high-quality bits and pieces that are at fantastic prices! Whether it’s a daily diary to do some journaling in the morning, a monochrome insulated cup with a straw fit for all of your cold and hot beverages, or a weekly planner set so you can stay organised in style, you’ll find something just right for your nearest and dearest.
Find Your Local: Sometimes, it's easier to handle a return in person than it is online, and if you would like to take a trip to a House of CB store, you're in luck. There is a store in both Manchester and London where you can return your online purchases for a refund or exchange. Please note, to return your item, you will need to produce proof of payment.
How to Use Your House of CB Discount Code:
- Whether you need something new for a special occasion, or you just want to treat yourself, save yourself some cash using one of our available House of CB discount codes.
- Once you’ve found a discount code that works for you, head over to the House of CB website and add your desired purchase(s) to your basket.
- Then, click on the basket icon in the top right corner of the House of CB website.
- Enter your House of CB discount code in the promo code box which you’ll find beneath your basket breakdown.
- Finally, click the apply button and enjoy your savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
