FAQs
What delivery options are available at Kate Spade?
Kate Spade offers free standard shipping for all orders over £150. Alternatively, standard shipping on orders under £150 costs £4.95 and will be delivered within 3-5 business days. Express shipping costs £98.95 and will be delivered within 1-2 working days. Orders placed before 2 pm will be delivered on the next working day. Unfortunately, some items may not qualify for all of these delivery methods.
Can I track my Kate Spade order?
Yes. All orders are dispatched using DPD. Track your parcel by using the DPD app or visiting their website. Find your order number by referring to the order confirmation email which would have been sent out to you after placing your order. You can also check the tracking link that is sent alongside your order number. It will inform you if your order is being processed at the warehouse, has been dispatched from the warehouse, is out for delivery or has been delivered.
Does Kate Spade accept returns?
Of course. You can return your Kate Spade products within 30 days of purchase. Just make sure that it is returned in its original packaging and has no signs of wear or use. Returns made using the online process must be packaged to include a return label alongside your packing slip. Fragrance, beauty items and swimwear can only be returned if unused, not removed from packaging and with liners still in place. You can also return your online order to one of the Kate Spade stores as long as your items are in their original packaging and you have a proof of purchase.
Do Kate Spade items come with warranty?
All items purchased directly from a store or from the site have 1 year warranty to protect against manufacturing faults such as faulty seams, zips, and incorrectly positioned graphics. If you have a warranty query, send an image of the items and fault, proof of purchase, and contact information through their Contact Us form.
When does Kate Spade have sales?
They hold sales all year round including big dates such as Black Friday, Boxing Day, New Year, as well as other seasonal times where you can often save up to 50% on designer items. There is also a Kate Spade outlet which runs all year round, offering huge discounts on discontinued items.
What payment options does Kate Spade accept?
Kate Spade accepts payments made using PayPal, Klarna, ClearPay, Mastercard, Visa, Visa Electron, Visa Delta, American Express and all other major debit and credit cards.
Hints & tips
Sign-Up and Save: Customers can receive a 10% discount on their next order when they sign up for Kate Spade’s mailing list. Not only will you make a saving on your next purchase, but you will also be the first to know about exclusive offers, vouchers, and news. Simply enter your email into the mailing list box and receive an exclusive discount code which you will be able to copy and paste into the promo code box when you go to pay for your order.
Free Delivery: Customers can benefit from free standard shipping when they spend over £150 online. If you’re thinking about investing in one of Kate Spade’s signature handbags, you probably won’t want to be hit with any surprising shipping fees, so add a few more items to your basket to hit that £150 mark. Many of Kate Spade’s products are priced at over £200, so qualifying for free shipping may be easy.
Try It Virtually: Try it on virtually with Tangiblee. If you’re considering buying a new handbag, purse or wallet, and you want to know what it will look like before you buy, this service is perfect for you. Firstly, click the ‘See Size’ button on the product page. Next, adjust the height and size of the figure to match your own. You will be able to see how the bag will look against your own dimensions. Also, you can see if your everyday items will fit in your desired bag or wallet. It’s a great tool to use if you are considering buying a Kate Spade handbag.
Pop It on the Wishlist: Create your own wishlist to keep track of the items that catch your eye. You can choose to keep your wishlist for your own personal use or to send it to your family and friends for some gift inspiration. To create a wishlist, simply sign up for a Kate Spade account and find an item you would like to receive and click ‘Add To Wishlist’. You will then be taken to your wishlist where you can view your desired products.
True to Size: You can also use the True Fit tool to find your perfect size. All you have to do is create a profile and answer a few questions about your body type. The True Fit tool will enquire about your height, weight and the sizes that you wear when shopping with other brands to help you buy the perfect size when ordering items online. It will then analyse your results and reveal your ideal size.
Price Adjustments: You don't necessarily need a Kate Spade promo code to get the best prices on your future items. If you've bought an item and found the price has been reduced within 7 days, Kate Spade will honour any price adjustment on full priced item.
How to use your Kate Spade discount code
- Browse our website to find the Kate Spade voucher code that you are looking for.
- Open up Kate Spade on a new tab on your device.
- Browse the website and if anything catches your eye, simply add it to your bag.
- Once you are satisfied with the contents of your bag, click ‘View Bag’.
- Copy and paste your discount code into the box that reads ‘Apply a Promo Code’.
- Your discount should be automatically applied to your total.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
