FAQs
Does Skin + Me have free delivery?
Although Skin + Me don't have a free delivery option per se, you won't have to worry about delivery fees. When you sign up for their monthly subscription service, the price of your chosen product(s) and delivery fee will be covered.
Do I need a subscription to purchase Skin + Me products?
There are 5 Skin + Me products that can bought without a subscription which can be found in the Skincare Shop. Each product varies in price but shipping is £1.99 no matter which item you pick.
How much is Skin + Me a month?
Subscriptions with Skin + Me are a budget-friendly £29.99 a month and you will receive the best skincare to your door. You can sometimes get a voucher code to lower the cost of your subscription as well. For example, our current exclusive offer of 60% off the first month and 30% off the second and third treatments discount code can save you heaps on your subscription.
How does the Skin + Me online consultation work?
The online consultation is quick and easy where you’ll answer questions about your skin, previous skin products you’ve used, and basic (yet relevant) questions about medical history. Once you have answered all the questions, you will be asked to upload 3 images of your skin; after that, you’ll hear from their expert dermatology team.
What payment options are available at Skin + Me?
At Skin + Me, they have a few different payment options available for you to choose from. They accept payments made from major credit and debit cards such as Visa and Mastercard. Alternatively, you can also pay using Apple Pay and Google Pay.
Is there a Skin and Me student discount?
Skin + Me rarely has student discounts so if you're hunting for one, it's best to keep your eyes peeled! Currently, you can get your first month of personalised skincare for £4.99 (that's a £25 saving). To enjoy this deal, you have to verify your student status with Totum and you can take advantage right away.
How do I cancel my Skin and Me subscription?
Cancelling your Skin + Me subscription is super easy; all you need to do is to log in to the ‘My Treatment Plan’ section of your account and click the ‘Manage My Order’ tab. From there, you can select the ‘Cancel My Plan’ option, select your reason for cancelling, and you’ll receive a cancellation confirmation email.
How do I contact Skin + Me customer service?
There is a lot of information on the Skin + Me website but if you can't find the answers you're looking for, you can get in touch with their customer service team. You can get in touch by emailing them at hello@skinandme.com and their customer service team will be more than happy to help.
Hints and Tips
Newsletter Offers: Make sure that you stay up to date with all of the latest news at Skin + Me when you sign up to their newsletter with your email address. When you do, you’ll be one of the first to hear about exclusive offers and promotions, and even be notified of new and exciting products!
Free Consultation: If you are dipping into what Skin + Me has to offer for the first time, take advantage of their free consultation. This means that you can find exactly what your skin requires without taking on any extra cost or commitment.
Free Reformulation: We all know that our skin needs don’t always stay the same and that means that the requirements of our skincare routine need to change. Skin + Me recognises that skincare is an ongoing process and should your treatment need to be reformulated, you can do this completely free of charge. Adding Skin + Me to your regime will be the best fit throughout your entire journey.
Invite a Friend: We’ve all heard of friend referral programmes and Skin + Me has taken this to a different level with the addition of the ability to support a number of charities. When a friend signs up to Skin + Me using your referral code, they’ll get their first and fifth Daily Dosers for just £3.50. When they receive their first box, you will earn credits which can be donated on your behalf to one of their charity partners.
The Dose: Whether you’re just beginning your skincare journey or you’re a skincare fanatic, it’s always worth checking out The Dose. This is Skin + Me’s free online magazine where you’ll be able to pick up on some super handy tips and tricks on how to get the most out of your skincare. From lifestyle advice and personal testimonies to news, and more, simply head to the Skin + Me website to give it a read.
Cancel Anytime: At Skin + Me, they know that sometimes life can be stressful and circumstances change meaning you might not be able to continue your subscription. That’s why they give you the option to cancel your subscription anytime with just a simple click of a button.
Cruelty-Free: At Skin + Me, you can feel confident putting your money towards a brand that focuses on putting nature and the planet first. Not only are Skin + Me products sustainable and packaged using recyclable materials, but all of their products are cruelty-free under the Leaping Bunny programme.
How to use your Skin + Me discount code
- If you’re on the hunt for some expert skincare without breaking the bank, take a look at our Skin and Me discount before you sign up.
- Once you’ve found a code that works for you, head over to the Skin + Me webpage and begin the free consultation process.
- When you’ve completed the short quiz, uploaded your images, and received your personalised prescription, you will be prompted to enter your payment details and your Skin and Me discount code to make your savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
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