FAQs
Does Foxy Locks offer free delivery?
Yes, at Foxy Locks when you make a purchase of over £30, you’ll qualify for free standard delivery via Royal Mail. This typically takes 2-3 working days to arrive. For orders below £30, standard delivery via Royal Mail costs £2.99.
Does Foxy Locks offer express delivery?
If you’d like to opt for a more speedy delivery, you can choose next-day delivery via Royal Mail for £5, or Saturday delivery for £5. Please note that Saturday delivery will only arrive the following Saturday, provided that you place your order by 3pm on Friday.
What payment options are available from Foxy Locks?
At Foxy Locks, they have a wide range of payment options available for you. They accept major credit and debit cards such as Visa, Mastercard, Maestro, and American Express. They also offer alternative payment options including PayPal, AmazonPay and Klarna, for you to use.
What is Remy hair, and how is it different to other hair?
All of Foxy Locks hair extensions are made with Remy hair. Remy hair is human hair that is untreated and has not been previously coloured, which means that it is the finest type of hair that can be used for extensions. This type of hair is different from regular hair because it has been specially aligned so that all of the strands run in the same direction, which helps to keep the hair looking healthy, shiny, and feeling soft.
Can I use heat on Foxy Locks extensions?
Foxy Locks extensions are made using premium real hair so you can treat your hair pieces as if they are your own hair. With this in mind, you can use any heat tool (curlers, straighteners etc.) to style your hair, though it's worth noting they do not recommend using tools that are higher than 170 degrees and heat protectant is a must!
What can I do if my Foxy Locks are not the right colour?
If your item is not quite the right colour, the customer care team are happy to help you exchange it for something better and to ensure you get the right colour, they request that you send them a sample of your own hair or upload a photo to their colour match form.
What is the Foxy Locks return policy?
At Foxy Locks, they have a 30-day returns policy which means you’ll have 30 days from the day of receipt, to return your order. Please note, any products that have been altered in any way (cut, dyed, or toned) is not eligible for returns.
Hints and tips
Foxy Lock discount codes aren't the only way to save on your next purchase; take a look at our handy hints and tips to find out how you could save on your next order.
Newsletter Deals: If you’d like to stay up to date with Foxy Locks, make sure to sign up for their newsletter with your email address. When you sign up, you’ll get access to special offers and be the first to know about exclusive offers, promotions and occasionally, a Foxy Locks discount code so you can save yourself some extra cash.
Reward Scheme: Sign up to the Foxy Locks reward scheme if you'd like the opportunity to earn Foxy Points. Create an account on their website and, when you sign up, you'll become a Foxy Star receiving 50 points to help you work your way toward Foxy Royalty with many rewards along the way. For every £1 you spend, you'll earn 5 points and once you have at least 750 Foxy Points, you can redeem them. With rewards such as 5% off and a £15 Foxy Locks voucher, it's worth signing up right away.
Refer a Friend: Have you got a friend who loves all things hair as much as you? When you sign up for Foxy Points, you can refer a friend. The best part is, you’ll get 1,000 Foxy Points which you can put toward your next purchase. Whether you want to transform your look with hair extensions from the Volumizer range for extra body, a clip-in ponytail so you can feel confident when wearing your hair up, or a new hair tool to style your luscious extensions, they’ll have something for you to up your hair-care game.
Student Discount: As a student, sometimes it can be hard to devote some time to self-care which means your confidence might take a dip. Not to worry, because with Foxy Locks, you can be reassured that you’ll be purchasing luxurious locks that are sure to make you look incredible and feel confident. What’s more, Foxy Locks student discount gives you 15% off when you verify your student status with Student Beans.
Gifting Guide: If you've got a birthday coming up for a friend or family member who loves all things hair, Foxy Locks has got you covered. Check out their handy gift guide where you can shop all of the currently trending gift sets that your nearest and dearest are sure to love. From curling gift sets and hair toning to a hair extensions care package and more, you're sure to find something just right.
Gift Vouchers: Not sure what to get for your special someone? Play it just right with a thoughtful Foxy Locks gift voucher instead. Simply head over to the Foxy Locks website to purchase one, and choose any amount that works for your budget. What's more, their e-gift vouchers will arrive almost instantly via email so you don't have to worry.
How to use your Foxy Locks discount code:
- If you want to treat yourself to a beautiful set of hair extensions and you’re looking to save yourself a bit of cash, take a look at our available Foxy Locks discount codes to find something that will suit your needs.
- Once you’ve found a code, head over to the Foxy Locks website and add your favourite item(s) to your basket.
- Click on the basket icon in the top right corner of the Foxy Locks website to begin the checkout process.
- Click on the ‘Got A Discount Code?’ button and then enter your preferred Foxy Locks discount code in the promo box.
- Finally, click the ‘Apply’ button and enjoy your savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
