FAQs
Is there Charlotte Tilbury free delivery?
You don't need to worry about extra shipping fees when you shop with this brand. Charlotte Tilbury's standard delivery is free on orders over £49 and their express delivery option is free when your order is over £185. You can also bag free shipping if you are a Vault Loyalty member.
What is the returns policy at Charlotte Tilbury?
If you’re not 100% satisfied with your purchase from Charlotte Tilbury, you can return your order within 30 days of the purchase date (please note, refunds can take a further 21 working days to arrive in your account). All returned items must be in their original condition however, if your item has arrived faulty or damaged, you will need to sign as 'Received Damaged'. Equally, if your items have been opened before you notice any fault or damage, you will need to get in touch with the Customer Care team within 48 hours of receiving your order.
Is there a Charlotte Tilbury student discount code?
You can look fantastic in and out of the lecture hall whilst keeping your student budget in tact with a Charlotte Tilbury student discount code in your wallet. You could save up to 15% on your favourite products and all you have to do is verify your student status with UNiDAYS or Student Beans to receive your exclusive Charlotte Tilbury student discount code right away.
Does Charlotte Tilbury test on animals?
You can purchase Charlotte Tilbury products with confidence knowing that none of them are tested on animals. In fact, they have been 'Leaping Bunny Approved' by Cruelty Free International and awarded as the highest standard of cruelty free approval.
Where can you buy Charlotte Tilbury products?
Charlotte Tilbury products are available in a number of stockists across the world; in the UK alone, there are 63 stores where you can make your purchase. From Berkshire to Gloucestershire and South Glamorgan, wherever you are in the country, you’re sure to be close to a Charlotte Tilbury stockist.
Hints and Tips
Charlotte Tilbury Newsletter: Most of us have heard of this brand and we’ve definitely seen their products filling the beauty shelves of any store but have you been able to keep up to date with everything they've released? Because we know we haven’t! If you sign up for the Charlotte Tilbury newsletter, first of all, you will receive a 10% Charlotte Tilbury discount code to save on your first order. On top of that, you will be the first to know about their latest products, offers and tips so you can make the most out of the orders you place in the future.
Account Savings: When you sign up for the newsletter, you have the opportunity to step up your savings. All you have to do is enter a password and create an account to enjoy a discount of up to 15% on your first order as a new customer.
Free Samples: We all love a good freebie and you may be surprised to find out that you can claim 2 free samples when you place a Charlotte Tilbury order. When you're in the checkout section, click the 'Add two free samples' button to pick the samples you'd like to receive.
Refer A Friend: Trying out a new beauty brand can be a little daunting but you can help encourage your friends to dress up their beauty regime with Charlotte Tilbury’s referral programme. When you send your referral code to your friends, they will receive £20 off their first order over £100. You will also receive £20 off your next order over £100 along with 70 coins added to your Loyalty Coin Shop balance.
Bestsellers: If you’re new to Charlotte Tilbury or the world of makeup and skincare, then you might find it useful to take a look at their bestsellers section. When you do, you’ll be able to explore and purchase their most popular and most-loved bits and pieces that you can count on and are sure to love too!
Gift Section: From upcoming birthdays to special occasions, Charlotte Tilbury has got your back. Check out their handy gift section on their website so you can discover and shop for beautifully packaged gifts that your special someone is sure to love. Whether it’s makeup bags for all of their makeup essentials, body cream to help skin feel silky smooth, or the hydrated glowing skin set to achieve skin care goals, there’s something for everyone.
Virtual Consultations: Are you struggling to find the right skincare routine and products for you? Charlotte Tilbury experts can definitely help you with that. Booking a free virtual consultation will provide you with the ability to find any answers you need. You can book a free consultation with their foundation experts, or how about their ‘Research-Powered Glowing Skin Solutions’? Or maybe their ‘Ask Anything’ consultation is ideal for you? Whatever you choose to book, you can speak to an expert who will help you find the perfect solution for your skin.
Recycling Discounts: Have you purchased a Charlotte Tilbury Magic Skin product? They come in a plastic jar but there is a perk that comes with this packaging. If you send it back to them, you will receive 20% off when you purchase a Refillable glass magic moisturiser and refill it at the Charlotte Tilbury website. Not only is this good for your wallet, but it’s also good for the environment - it’s a win-win.
Charlotte Tilbury Professional: Whether you are a professional makeup artist or a makeup student, you have an impressive skill that many are envious of. Now that skill can gain you access to Charlotte Tilbury Professional, a programme for professional artists and makeup students alike. By joining this programme, you will get benefits such as 30% off makeup and skincare products, access to exclusive offers, and even invitations to exclusive pro events and masterclasses.
Virtual Pro-Artist Masterclasses: Are you a professional make up artist, or desperate to improve your make up skills? Charlottle Tilbury's pro-artist masterclasses could be just what you're looking for. These events are ticketed (don't worry, they're free) and there is a limited number of them so make sure to grab yourself a spot to learn the top techniques from the best in the business.
How to use your Charlotte Tilbury discount code
- Take a look at our Charlotte Tilbury discount codes and find the one that will offer you the best savings on your next order.
- Once you've found your code, head over to the Charlotte Tilbury website and add your favourite items to the shopping bag.
- When you're happy with everything, you can begin the checkout process by clicking the shopping bag icon found at the top right of the page.
- This will display your order total and an 'Apply promo code' box on the right. This is where you can enter your chosen Charlotte Tilbury discount code.
- Last but not least, click the 'Apply' button to secure your latest savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
