FAQs
Is there Not On The High Street free delivery available?
Delivery times and costs depend on your choice of product. At maximum, standard delivery costs £3.99 per product, but you may often find lesser shipping fees on many products (some are even free).
Does Not on the High Street offer express delivery?
Yes, if you're too excited to wait for your delivery, opt for express delivery for £6.95 per product. For more information, check individual product pages. Alternatively, you can opt for Saturday delivery for £10.95 per product.
When are Not on the High Street personalised items delivered?
Personalised, bespoke and made-to-order products can take up to 30 days to be designed and made. Make sure that you factor in this process before ordering if you’re trying to keep to a strict time frame. Most sellers will specify how long the products will take to be made in the product description, so have a close look before your order. You should then factor in the delivery time on top of this.
What payment methods does Not On The High Street accept?
At Not On The High Street, they accept payments made using major credit and debit cards including Visa, Delta, Mastercard, Switch, and American Express. If these don't work for you, you can also make payments via alternative payment methods including PayPal, Apple Pay and Klarna.
Does Not On The High Street offer an NHS discount?
It does not appear that they currently offer an NHS discount, but if they do, we will be sure to let you know first.
What is the Not On The High Street return policy?
Yes, for most products you will have 28 days from the date of delivery to notify the seller that you would like to return your products. You will then have an additional 14 days to send the products back and qualify for a full refund. The extended Christmas returns policy is now in action meaning orders placed between 14th November and 19th December 2023 can be returned up to 10th January 2024. Some items are non-refundable such as personalised items, perishable products such as food or flowers, commissioned pieces of art, sculpture or ceramics and personal items such as earrings, underwear or cosmetics.
Hints & tips
Not On The High Street Student Discount: Students get a 10% discount when they verify their student status using Unidays. Simply verify your student status using UNiDAYS to receive a discount code and paste it into the discount code box when you go to check out.
Offers: Whether you've got a bit of a tight budget, or just love a good bargain, be sure to head to the offers section on the Not on the High Street website. When you do, you'll be able to shop for discounted items, with as much as 50% off. From jewellery pieces, homeware, gifts, Christmas items, and more, there's something for everyone.
Gifts: Shop gifts by the occasion on the Not On The High Street Website. From birthdays to christenings, retirements to house warmings, you will be able to find unique gifts for any occasion. You can also choose to shop by the recipient if you’re looking for some ideas, meaning that you can specify if you’re shopping for gifts for babies, children, teenagers, parents, grandparents, families, couples, tweens or pets. It’s a helpful way to browse the website if you haven’t already got a specific gift in mind.
Personalised Gifts: Make a gift extra special by adding a personalised touch. Choose from personalised guitar stands, slippers, jewellery, gin, jewellery boxes, prints, pot planters, clothing, plants, bookmarks and so much more. It’s a great way to make someone's day extra special.
Gift Cards: Give your nearest and dearest the gift of choice with a gift card that they can use online. Sometimes it’s difficult to remember their favourite colour or their preference for silver or gold jewellery, so a gift card can be the perfect gift. Personalise it with a bespoke message, select the value of the gift card and email it to the lucky recipient.
Pay Later with Klarna: Choose to pay using Klarna if you need more time to pay. Maybe you’ve got a few birthdays on the horizon and payday seems far away, or maybe you’d like to split your payments into several instalments. Either way, choose to pay with Klarna for some extra time before you pay. You can choose to pay it in 30 days or to split it into three equal payments. Just make sure that you pay the full amount before the time specified, or you may be charged an interest fee and your credit score will change.
Top-Rated Gifts: If you're looking for a gift for someone special but not sure where to look, take a look at the Top-Rated Gifts section. There, you can find their most popular products so you can be sure you're getting a top-notch gift for every occasion.
How to use your Not On The High Street discount code
- Browse our website and select the Not On The High Street discount code that you would like to use.
- Open up Not On The High Street on a new tab on your device.
- Browse their website. If anything catches your eye, simply add it to your add it your basket.
- Once you are satisfied with the contents of your basket, click ‘Go To Basket’ and follow the onscreen instructions to either log into your account or checkout as a guest,
- Copy and paste your chosen Not On The High Street discount code into the promotional code box and click ‘Apply’.
- Your voucher should be automatically applied to your total.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
