FAQs
Does H. Samuel offer free delivery?
Indeed, they do. When you place an order over £40, you’ll qualify for free standard delivery which typically takes up to 7 working days. For orders below £40, standard delivery costs £1.99. Equally, you can save on other aspects of your order by adding a H Samuel voucher code.
Does H. Samuel offer express delivery?
Yes, if you’re after a more speedy delivery option, you can opt for express delivery free of charge on all overs over £500. This will arrive the following working day, provided that you place your order before 6pm, Sun - Fri. For orders less than £500, express delivery costs £4.95.
Does H. Samuel offer Click & Collect?
If you’d prefer to collect your order in-store, you can do so free of charge. What’s more, when you place your order before 3pm, you’ll be eligible for same-day collection.
Where is your nearest H Samuel store?
There are over 200 H Samuel stores across the UK and you can find your local store with the use of the store locator function. Simply enter your town name or postcode to find the address, opening hours and contact information for your closest store.
What payment methods does H Samuel accept?
When you’re ready to pay for your order, you can do so with either Visa, Visa Debit, Visa Electron, Mastercard, Maestro and American Express.
What is H Samuel’s return policy?
If you would like to return your H Samuel order, you have up to 30 days to do so completely free of charge. All returned items need to be in a resaleable condition and in their original packaging.
Does H. Samuel offer free returns?
Yes, if you choose to return your order by post, you can do so free of charge, provided that you return your order within 30 days of purchasing.
Where can I find a H Samuel NHS discount code?
Keyworkers (military, emergency services, teachers, healthcare professionals and NHS) can save on their future H Samuel purchases by signing up to Blue Light Card. Doing this will get you a 20% H Samuel promo code to use right away.
Hints and Tips
Social Media Inspirations: We’ve all seen looks on social media that we love but have been unable to find it online and H Samuel wants to try to help with that. If you find an image of something you like, you can take a screenshot or photo and upload it to the site. This will then pull up all the pieces on the website that are similar to what you’re looking at. This is a great way to make your shop quicker and more successful since every piece that matches your inspiration will be brought right to you.
Newsletter Deals: If you want to keep up to date with everything that H Samuel has to offer, signing up for its newsletter is a quick and effective way to do this. Once you’ve popped your email in the subscription box, you will be the first to hear about the newest releases and latest sales and promotions and let’s not forget that you will also receive 10% off the first order you place.
Feedback Winnings: Loads of companies and brands ask for their customers to leave feedback after they have used their site and with H Samuel, there is a lot on the line if you do. If you leave your feedback after placing an order with H Samuel, you are in with a chance of winning a £100 voucher that you can put towards your future purchases.
Price Match Promise: H Samuel is dedicated to sticking to its price match promise so that it can guarantee each customer is getting the best deal possible on every product it offers. To qualify for this, you will need to make sure that the colour, brand, size and model number match the H Samuel product, that the product is advertised with the full price clearly displayed on the competitor's website and that the product is in stock, available for immediate purchase and the competitor is able to complete delivery within 2 to 3 days of purchase. If you qualify for H Samuel’s price match promise, fill in their form with all the necessary information and the customer service team will be in touch as soon as possible.
Student Discount: Whether your student budget is small or large, you can splurge on some new jewellery with an H Samuel student discount by your side. You can make the most of the 15% student discount code by verifying your student status with Student Beans to receive your code.
Repairs Guarantee: You don’t need to worry if your new H Samuel purchase sees a little wear and tear with its Sparkle Service Promise. This means that every product bought comes with a 12 month guarantee against defects and damages. This service is free of charge for the first 12 months after your purchase with the team fixing your favourite pieces to the best of their ability.
Virtual Try On: Are you in love with a new ring but not sure whether it will suit you as well as you think? When you shop with H Samuel, you can utilise the Virtual Try On function which will enable you to see what each ring you love looks like on you before you place your order. This will allow you to try out loads of different designs and colours to find out what really works for you.
How to use your H Samuel discount code
- Take a look at our H. Samuel discount codes and find a code that will suit your needs.
- Once you’ve found the promo code that works for you, head over to the H. Samuel website and add your desired purchase(s) to your basket.
- Then, click on the basket icon in the top right corner of the H. Samuel website.
- Find the promo code box which is on the right side of the page above your cost breakdown.
- Enter your preferred H Samuel discount code.
- Finally, click the ‘Apply’ button and enjoy your savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
