FAQs
Is New Look free delivery available?
At New Look when you place an order over £50, you’ll automatically qualify for free standard delivery which typically costs £2.99. You can expect to receive your order within 3-5 working days. Alternatively, you can receive free express delivery when your order is over £100 (an option which is usually £3.99). This will take up to 2 working days to be delivered, provided that you place your order by 4 pm.
How do I get a New Look birthday discount?
Getting a New Look birthday discount couldn't be easier! Simply open an account and enter your birthday in your personal preferences. After you've done this, you will receive your birthday treat code (usually a few weeks before your big day) in your email inbox so you can find that perfect birthday outfit.
Is there a New Look student discount?
Students can save on their latest purchases with the New Look student discount. All you have to do is verify your student status with UNiDAYS and you'll receive 10% promo code to save on your next order.
Is there a New Look new customer discount?
When you sign up for the New Look newsletter, you will be the first to hear about their newest products, latest sales, and promotions. On top of that, you will also receive a New Look 25% off voucher code to use on your next order.
What is the returns policy at New Look?
If you would like to return your latest New Look order, you have up to 28 days from the date of purchase to do so. All returned items must be in their original, unworn condition, and with all tags and labels attached. Once your return has been accepted, you will receive your full refund within 15 working days.
What payment methods are available at New Look?
At New Look, there are a few ways you can make a payment. They accept major credit and debit cards including Visa, Mastercard, Maestro, and American Express. They also accept alternative payment methods such as PayPal, and Klarna, to name a few.
Hints and Tips
Newsletter Offers: Make sure you stay up to date with the latest news and find out about exciting new products at New Look when you sign up for their newsletter. When you do, you’ll be one of the first to be notified of exclusive sales and you'll even get a New Look 25% off signup code to use on your next purchase.
Sale section: Whether you’ve got a bit of a tight budget, or fancy saving yourself some extra cash here and there, make sure you check out New Look’s super handy sales section. When you do, you’ll be able to discover and shop for high-quality pieces that make you look and feel fab with discounts of up to 60%!
Gift Cards: Whether you’ve got a birthday coming up, or want to brighten someone’s day, New Look has got you covered. With their handy gift cards, you can give someone the gift of a wardrobe makeover at a price they’ll love! What’s more, if you’ve left things a little last minute, opt for an e-gift card which your special someone will receive almost instantly via email!
Download the app: If you're a loyal customer at New Look, then it might be worth downloading the New Look app. When you do, you'll be able to discover, explore, and purchase your favourite pieces all without leaving the comfort of your sofa. With as little as a click of a button, you'll be able to experience a stress-free shopping experience and even keep track of exclusive sales too.
How to use your New Look discount code
- Check out the available New Look promo codes and once you've found the one for you, click 'Get Code'.
- Copy the code and head on over to New Look's website.
- Find the items you'd like and add them to your basket.
- Head to the checkout and start paying for your order.
- Add your chosen New Look discount code when prompted and apply the saving.
- Finish paying for your order safe in the knowledge you're paying less for your order.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
