FAQs
Where can I find a Jo Malone free delivery code?
At Jo Malone, their standard delivery option is free on orders over £60 (or £5 under this threshold). Their next day delivery and named day delivery options are also free of charge on orders over £150 (under this threshold, both options are £8).
Is there a Jo Malone student discount available?
Unfortunately, there isn't a Jo Malone student discount available at this time but we will update this page should this change. In the meantime, you can save using our Jo Malone offers and discount codes.
When's the next Jo Malone sale?
Unfortunately, there isn't a Jo Malone sale clearance page on their site but you can find some of Jo Malone's best prices during seasonal sales such as Boxing Day, January Sales, and Black Friday. They do run some great offers throughout the year, so make sure you keep your eyes peeled.
What is the returns policy at Jo Malone?
At Jo Malone, they have a 30-day returns policy so you’ll have up to 30 days after your original purchase date to return your order. You can return your order to a Jo Malone store or via post.
How can I get a free sample?
Fragrance samples are offered at the checkout when you go to pay for your order. They are not always available and can not be requested.
Hints and Tips
Gift Wrapping: Jo Malone offers a complimentary gift-wrapping service, meaning that their gifts are presented in their signature black and cream box, finished with a luxurious ribbon. This free service adds a touch of decadence to your purchase, and the recipient of your gift is certain to be impressed.
Newsletter Savings: When you sign up for the Jo Malone newsletter, not only will you be able to keep up with everything going on with this brand but you'll also receive a complimentary 9ml cologne when you spend £50.
Engraving Service: You can add a personal touch to your order by using Jo Malone’s engraving and monogramming service. Just choose from two elegant fonts and engrave your Cologne, Candle or Bath Oil with a personal message or word that will transform this gift into something that they will cherish forever.
Complimentary Fragrance Sample: You can choose a complimentary fragrance sample when you order something online. Just select your desired sample at the checkout when you go to pay. It’s a great way to explore some new scents without having to spend too much money
Gift Cards: Not sure what to get that special someone? Give them the gift of choice with a Jo Malone gift card. You can put up to £250 on either an E-Gift Card or a Store Card. With several adorable gift card designs to choose from and the option to personalise them, a Jo Malone gift card is an excellent gift which gives them freedom of choice.
Virtual Consultation: You can book a virtual consultation service online if you’d like some guidance or if you’re unsure which fragrance is right for you. You can also book a consultation in-store if that works for you, simply head over to their website to make your booking.
Pay with Klarna: Jo Malone accepts payments made with Klarna, meaning that you can choose to either split the payment into three or pay in 30 days. This is useful if payday seems far away but you’re in desperate need of getting your hands on some unique fragrances. You won’t have to pay any hidden fees or interest as long as you pay the total amount before the time specified.
How To Use Your Jo Malone Discount Code
- Take a look at our Jo Malone discount codes and find the one that will get you the best savings on your next order.
- Once you've found your code, head over to their website and add your favourite items to the shopping bag.
- When you're done, you can begin the checkout process by clicking the bag icon found in the top right corner of the page.
- This will display your order total and give you a 'Promo Code' box where you can enter your chosen Jo Malone discount code.
- Remember to click the 'Apply' button to secure your latest savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
