Which is why I couldn’t resist when Red interviewed H&M employees, who revealed you can get a discount every single time you shop.
Now it’s not that straight forward, but quite worth it if you ask me. Basically, you need to bring up to two bags (four to five items) of unwanted textiles, which can include house linens as well as clothing.
The store will then exchange them for a £5 voucher redeemable against your next purchase. Whilst this sounds like a faff, you’ve probably got some items you’ve been meaning to clear out the local charity shop but haven’t really got round to.
So if you do that instead, then H&M recycles your clothes and you get a cheeky discount.
The H&M employee also revealed that to save you time in the queue, you can return clothes to any till, and save yourself the trip if you’ve seen an item you like online, as not all stores will stock it (London stores are your safest bet).
Finally, if you can’t find your size or the style you’re after, fear not, as most stores get deliveries every day.