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    1. Culture

    Are you one of the Netflix subscribers to be targeted by this viral scam? 

    It has already affected 110 million of us…

    Jenny Proudfoot's avatar
    By Jenny Proudfoot
    Published 8 November 2017 In Features

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    Claire Foy and Matt Smith in The Crown
    Claire Foy and Matt Smith in The Crown
    (Image credit: Netflix)
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    It has already affected 110 million of us…

    If you’re a Stranger Things obsessive, a lover of 13 Reasons Why or can't wait for The Crown season two, the chances are that you’re a Netflix addict.

    If however you are a said Netflix addict or even just hold an account with the entertainment company, there’s something pretty serious that you need to be aware of.

    Netflix has fallen victim to a scam - and it has already targeted 110 million subscribers.

    The hoax in question is targeting account holders by email, with scammers posing as Netflix, asking subscribers to update their billing information.

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    According to security company MailGuard, this latest Netflix scam is scarily convincing, and account users need to be savvy in looking out for this email.

    Titled ‘Your suspension notification’, the email goes on to read, ‘We were unable to validate your billing information for the next billing cycle of your subscription therefore we’ll suspend your membership if we do not receive a response from you within 48 hours.’

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    The email continues: ‘Obviously we’d love to have you back, simply click restart your membership to update your details and continue to enjoy all the best TV shows & movies without interruption.’

    If the link in the email is clicked, and the account user’s credit card information is updated, it could give the scammers access to your bank account.

    So incase you haven’t got the message, don’t click the link - or even open the email.

    ‘We take the security of our members' accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members' accounts secure,’ announced Netflix in a statement to Mashable.

    The statement continues: ‘Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information. Members who want to learn more about how to keep their personal information safe against malicious online activity can go to netflix.com/security or contact Customer Service directly.’

    In the meantime, just make sure to check your links before you click on them.

    Jenny Proudfoot
    Jenny Proudfoot
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    Contributing Features Editor

    Jenny Proudfoot is an award-winning journalist, specialising in lifestyle, culture, entertainment, international development and politics. After working at Marie Claire UK for seven years - rising from intern to Features Editor - she is now a freelance contributor to the News and Features section.

    In 2021, Jenny was named as a winner on the PPA's '30 under 30' list, and was also listed as a rising star in journalism.

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