FAQs
What are Crocs made of?
Crocs aren’t made of plastic or rubber, so what are they made of? They are made of Croslite (their own closed-cell resin); this is a uniquely manufactured material that provides the comfortable, lightweight and odour-resistant that make Crocs so popular.
Does Crocs offer free delivery?
When you sign up for the Crocs Club, you will receive their free delivery option for your orders. This shipping method will get your order to you within 4 to 5 working days.
When is the Crocs sale?
You can find great deals throughout the year but you can find the best Crocs discounts on Black Friday, Cyber Monday, Boxing Day, as well as at the end of each season. Simply click on the 'Sales' tab to discover a wide variety of savings right at your fingertips.
How do Crocs size?
Crocs will lose their comfortable qualities if they don’t fit right so you’ll need to make sure you get them spot on. Their sizing follows UK sizing however if you want to be doubly sure, they also have an in-depth size guide which can help you make sure you are getting the right size for you.
How do you clean Crocs?
Thanks to the material used to create Crocs, they are water-durable and easy to clean. A simple mild dish soap, warm water and a microfibre cloth or toothbrush will remove any dirt right away whilst leaving your footwear perfectly intact. For wool Crocs, use a soft wire or plastic toothbrush to gently clean them and then apply a waterproofing spray. If you have fleece-lined Crocs, you can clean them with mild soap and a damp rag; alternatively, you can utilise your washing machine’s gentle cycle with as little heat as possible.
What payment methods do Crocs accept?
If you are on your way to completing your latest Crocs order, it’s important to know what payment methods are accepted. They accept most of the popular payment options available in the UK including Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay and Klarna.
How do I contact Crocs?
If you’d like to get in touch with Crocs, you can give them a call on the following number: 003123 7411703. Their phone lines are open: Tues - Thurs, 24hrs, Mon & Fri, 9:00am - 5:00pm. Alternatively, you can email them via their online contact form, which you’ll find on the Crocs website.
What is the returns policy at Crocs?
If you’re not 100% happy with your purchase from Crocs, you can of course opt to return it. Crocs has a 90-day returns policy, which means you’ll have up to 90 days from your original purchase date to return your order. If you’d like to create a return, simply head over to the Crocs website. Please note that you will only be eligible for a full refund providing that your order is returned in its original, unused and unworn condition.
Hints and Tips
Newsletter Deals: If you’re a big fan of Crocs, it’ll be great for you to keep up with everything they have to offer and the most efficient way to do that is by signing up for their newsletter. When you do this, you will be the first to hear about their newest releases as well as their latest promotions and sales. On top of this, you will also receive a 15% Crocs discount code to use on the first order you place after you have signed up.
Shop the Sale: Crocs seem to be a great name to have in your wardrobe nowadays but that doesn’t mean you have to spend a fortune when you’re getting everything up to date. When you shop the Crocs sale, you can get your hands on their Classic Cozzy Sandals, tie-dye clogs, puff boots and loads more options for as little as £20.
Free Returns: If you are having second thoughts about your recent Crocs purchase, you have up to 90 days after the delivery date to send your item back for a full refund. All returned items must be in their original condition and with all the labels attached.
App Perks: Apps are the definition of convenience and this one brings Crocs right to your fingertips. When you download the Crocs app on either iOS or Android, you will have access to in-app deals, notifications about their newest products and even access to their virtual reality feature that lets you try on your favourite items right there on your screen so you don’t have to waste time sending items back and forth.
Crocs Club: Crocs Club is THE place to be if you’re looking for a surefire way to stay connected with everything that’s happening in the Crocs community. When you sign up to become a member, you will gain access to countless perks such as free shipping, a 90-day warranty as well as 15% off the first order you place.
Student Discount: Crocs have carved themselves a corner in the fashion market, especially in university lecture halls. If you’d like to fill your wardrobe with Crocs, you can utilise their student discount code to receive 25% off the next purchase you place. All you need to do is verify your student status with Student Beans to receive your student voucher code.
Under £20: If you fancy treating yourself or one of your nearest and dearest to a new pair of Crocs but you’ve got a bit of a tight budget, not to worry. Whether it's fluffy Crocs, white Crocs, or Crocs for your kids, you can shop their handy under £20 section where you’ll be able to find affordable Crocs, accessories, and more, without worrying about splashing the cash!
How to use your Crocs discount code
- If you’re on the hunt to save on your next Crocs order, check out our Crocs discount codes and find one that works best for your shopping needs.
- When you’re ready, head over to their website to begin your shopping spree.
- There are loads of ways to go when you’re thinking about adding a new pair of Crocs to your wardrobe so, take your time and add your favourite items to the basket.
- You can then click the basket icon at the top right of the page to begin the checkout process.
- You will then see your order total and a promo code box where you can enter your Crocs discount code.
- Make sure you click the ‘Apply’ button to secure your savings on your newest purchase.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
