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    1. Life

    Tesco's condom order error

    Woman accuses boyfriend of affair over Tesco condom error

    By Marie Claire
    Published 22 July 2008 In Features

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    A Durex condom
    A Durex condom
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    Woman accuses boyfriend of affair over Tesco condom error

    A woman accused her boyfriend of having an affair after Tesco mistakenly added condoms to their online shopping list.

    The couple have condemned the supermarket chain, claiming they were responsible for nearly destroying their relationship.

    Lynn Newby was all ready to call time on her relationship when she discovered in the couple's 'favourites' section of their grocery order, a packet of 12 condoms had appeared.

    Miss Newby, 40, jumped to conclusions immediately and accused boyfriend Andy Allot, 29, of cheating on her behind her back. Even when Mr Allot denied all knowledge of the contraceptives, Miss Newby refused to believe her partner – even threatening to cancel a holiday to Mexico – saying the evidence was there in black and white on their computer screen.

    When Tesco investigated the matter, they admitted the mistake was theirs and sent a letter of apology from Chief Executive Sir Terry Leahy, plus a cheque for £100.

    A spokesman for the supermarket chain commented to marieclaire.co.uk: 'We are very sorry for any upset caused. Due to human error, the product was added to the customer's favourites item by mistake. 

    Marie Claire Newsletter

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    'This was completely unacceptable and staff retraining has been carried out to ensure that this situation cannot be repeated.'

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