FAQs
Can I get Kiehl's free shipping?
If you’re looking to save on your delivery for your next Kiehl’s order, you’ll be glad to know that you can bag yourself some free delivery. When you’re order is over £25, it will become eligible for their free standard delivery which will get your order to your doorstep within 3 to 5 working days.
What is Kiehl’s return policy?
You will be happy to know that you can return your Kiehl’s order with their quick and easy process. You have up to 28 days from the date of delivery to send your item(s) back and all returned items must be in their original, unopened condition and with any tags and labels attached.
What's the best way to save at Kiehl's?
If you're searching for the biggest savings available at Kiehl's, you've come to the right place. We have loads of Kiehl's promo codes to choose from so you can save on each and every order you place.
How do you get in touch with Kiehl’s?
If the FAQs just aren’t cutting it, you can get in touch with Kiehl’s customer service team. To do this, you can call them on 0800 587 0830, you can email them using the contact form which can be found on their ‘Contact Us’ page or you can pop into your closest store and speak to a member of staff in person.
Does Kiehl’s send samples of their products?
When you shop with Kiehl’s, each order is eligible to receive 3 complimentary samples which you are able to select during checkout. This is a great way to try out their products to find the best ones for your skin without having to by the full-sized product right away.
What is Kiehl’s animal testing policy?
Whilst Kiehl’s doesn’t test their products on animals, nor do they ask others to do so, some countries do require animal testing by law and Kiehl’s products are subjected to this type of testing when it is necessary.
Hints & tips
Kiehl’s Rewards: Joining Kiehl’s Family Rewards programme will make shopping at Kiehl’s all that more fun. When you sign up, you will be able to earn points every time your shop, refer a friend, recycle Kiehl’s empties in a boutique and take part in a healthy skin consultation. On top of that, you can also enjoy benefits such as birthday treats, exclusive offers and complimentary shipping amongst others; plus, you’ll also earn a voucher to spend on your next shop as soon as you earn over 120 points.
Complimentary Samples: We all love a freebie and you can get your hands on some luxury samples when you shop with Kiehl’s. When your order is over £60, you will be able to receive some complimentary samples in your delivery; these include things such as mini products and beauty bags.
Newsletter Deals: If you are a fan of Kiehl’s, signing up for their newsletter is a great way to keep up with everything they have to offer. Their newsletter will bring you the freshest information about their newest products, latest sales and events. As well as that, you will also receive a 15% Kiehls voucher code to use on the first order you place after you have signed up.
Kiehl's Student Discount: Trying to upgrade your beauty regime but working on a student budget? Next time you shop with Kiehl’s, take advantage of their 10% student discount code by verifying your student status with UNiDAYS.
Gifts Under £30: If you’ve got a fellow skin-care addict whose birthday is coming up, then be sure to check out the gifts under £30 section on the Kiehl's website. You’ll be able to shop a fantastic variety of products, from face creams and deep cleansers to eye creams, lip balms, face washes and more, without worrying about going over budget.
Offers: Whether you’ve got your eye on a few things that are a little out of your price range or you just love hunting a good bargain, at Kiehl's, they have a handy offers section for you to do just that. You'll be able to discover fabulous deals such as 2 free minis when you spend £60, complimentary shipping, and more. These are typically time-limited promotions though so make sure you check the Kiehl's website often so you don’t miss out.
Recycle & Be Rewarded: At Kiehl's, they care deeply about the environment. That’s why they have a recycle & be rewarded scheme where you can earn 15 points for every full-size Kiehl's empty you return to a Kiehl's store. Once you’ve earned 120 points, you’ll get a £10 voucher to put towards your next purchase!
How to use your Kiehl’s discount code
- Take a look at our Kiehls discount codes and pick the one that will give you the best savings on your next shop.
- Once you've found your code, head over to their website and add your favourite items to the bag.
- When you're done, you can begin the checkout process by clicking the bag icon found in the top right corner of the page.
- This will display your order total along with a 'Promo Code' box where you can enter your chosen Kiehls discount code.
- Last but not least, hit the 'Apply' button to watch your order total tumble.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
